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How often are you called into a meeting to tackle a problem and within the first few minutes, participants are already debating about a solution? Jumping to a solution is one of the most prevalent and pernicious maladies in organizations, which leads to delayed problem solving, high costs, and sluggish responsiveness that can demoralize an entire organization.

The Art and Science of Diagnostic Thinking provides new insights into how individuals and teams can solve the right problem the first time. The critical challenge is that all too often when tackling problems, individuals and teams suffer from a set of biases and additionally, impediments cause them to focus on problem solving. In contrast, this session focuses on the art of comprehensively formulating problems before solving the one.

Speakers

  • Jackson Nickerson (Professor  at  Frahm Family Professor of Organization and Strategy  Brookings non-resident Senior Fellow in Governance Studies Olin Business School Washington University in St. Louis)

    Jackson Nickerson

    Professor at Frahm Family Professor of Organization and Strategy Brookings non-resident Senior Fellow in Governance Studies Olin Business School Washington University in St. Louis

    Read Bio

Tickets

Standard Ticket
Free

Registration

To register for this event, please RSVP online. For more information, please contact Kelly Deng at (+86 21) 6279-7119 ext. 4580 or email kelly.deng@amcham-shanghai.org.

Interested in introducing your products or services to AmCham Shanghai members through Spotlight Session? Please contact Zoe Zhang at (+86 21) 6279-7119 ext. 5667 or email zoe.zhang@amcham-shanghai.org for detailed information.

What is a Spotlight Session? A Spotlight Session is a promotional platform for companies to introduce products and services to interested AmCham Shanghai members. The sessions are conveniently held at AmCham Shanghai's offices and attendance is FREE.
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