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The Giving & Receiving Feedback Workshop explores the mindset, skills, and behavior required to use effective feedback to increase self-awareness and drive overall team performance.Used correctly, feedback can have a positive impact on team performance. Used incorrectly, feedback can cause negative feelings and increase demotivation and disengagement. By understanding the proper approach to delivering feedback, participants will maximize the positive and minimize negative outcomes.The workshop also discusses how to receive feedback without feeling threatened or defensive, as well as how to apply the technique of self-feedback to identify strengths and potential areas for improvement.

Session Outline


  • The Gift of Feedback
  • The Power of Feedback
  • The Importance of Feedback: Expanding My Johari Window

Giving Feedback

  • Feedback Sandwich: Motivational Feedback, Developmental Feedback, End on a Positive Note
  • Mini Role-Play: The Presentation
  • Tips & Hints for Giving Feedback


Receiving Feedback

  • Structuring the Dialogue
  • Ask Action-Oriented Questions
  • Mini Role-Play: Topic decided by the participants
  • Tips & Hints for Receiving Feedback

Initiating Self-Feedback

  • Initiating Self-Feedback: Three Step Process
  • Mind Mapping Conversation
  • Personal Reflection: Create a Mind Map to Initiate Self-feedback


End of Session

  • Continuous Improvement / Action Planning 
Who should attend?

People who want to:

•     Understand the positive benefits of effective feedback for the team

•     Identify the harms of ineffective feedback and how they can be avoided

•     Develop an approach to delivering feedback to colleagues and team members

•    Create self-awareness by initiating self-feedback and applying the feedback from others


11:30 Registration and Light Lunch
12:00 Session
13:30 Q&A & Networking
14:00 Session Ends

A light lunch will be served for the attendees.


  • Judith Chen (Trainer,Coach at Simitri)

    Judith Chen

    Trainer,Coach at Simitri

    Read Bio


Prepayment is required when purchasing these tickets.
Member Ticket
Member Price RMB 360
Member Company Employee Ticket
RMB 500
Non-Member Ticket
RMB 600


  • Member Training Credit is not applicable in this session.
  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a Lunch & Learn session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email no less than 24 hours in advance.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.