This is a past event. Registration is closed. View other AmCham Shanghai events.


"Ask the right questions and the answers will always reveal themselves"

Oprah Winfrey

As leaders, we often look for answers and solutions. What if, instead, we asked better questions? What if we asked ourselves and our team questions that comfortably guide our brain towards both critical and creative solutions? What happens when we do all this? Problem solving is easier, faster, and you have solutions you might never have thought of.

Join us for a half-day, fun-filled yet insightful workshop as Jeff Tan shares the secrets of Instant Problem Solving and Fearless Decision Making.

What's the secret? Use a checklist to think and solve problems! And not just any checklist, it's his Instant Problem Solving Checklist© that guides you so that you think critically and creatively to solve problems.

"I do not fix problems. I fix my thinking. Then problems fix themselves"

Louise Hay

Session Outline

Part 1: Discover your problem-solving and decision-making style.

Do you usually look for the one best solution to solve a problem, and then struggle to decide if this is the right solution? Or do you naturally think of several ideas and then struggle as you have too many solutions? Convergent thinkers are those who look for just one solution supported completely by facts, and divergent thinkers are those who look for ideas to create choices.

Which are you? And which type of thinker is better? Come to the workshop and find out!

Then, we'll identify the specific fears that prevent you from making fearless decisions, and how to reduce these fears. You'll never completely get rid of fear, but you can certainly reduce your stress levels so that decision making is far easier, and even enjoyable!

Part 2: How to use the Instant Problem Solving Checklist©

There are just five steps in this checklist when we need to instantly tell others our point of view, or offer a solution to a problem.

Who should attend?

Those of you who struggle to solve problems and make fearless decisions in the workplace, regardless if you're a junior manager or a senior leader. What you'll leave with is a great tool, the Instant Problem Solving Checklist©, to immediately use. 


13:00 Registration & Networking
13:15 Session
15:30 Coffee Break
15:45 Session
17:00 Session Ends

Refreshments will be served during the coffee break for the attendees.



A prepayment is required when choosing 'Members only price' or 'Standard Price'.

Member Ticket
Member Price RMB 360
Member Price (Pay at the door) RMB 360
Member Company Employee Ticket
Standard Price RMB 500
Door Price RMB 500
Non-Member Ticket
Standard Price RMB 650
Door Price RMB 650


  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ivette Corominas at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.
*What is Training Credit?
As an extra offer to all AmCham Shanghai members, each member will be granted with ONE Training Credit with their valid membership term. Members are able to use the Training Credit to register for the training session they are interested in, free of charge. The Training Credit can only be used by the member him/herself. The Training Credit is not transferrable or refundable for cash.