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The Marketing & Media Committee organized a few events with respect to WeChat Marketing this year. What will happen next when your marketing campaigns work well on WeChat and you have accumulated a number of followers?

Thomas Meyer will share key insights on WeChat from a business, commerce, social CRM and service innovation perspective. Illustrating how you can utilize WeChat to get to the next level through market-leading case studies in retail, luxury, hospitality, and F&B.

Thomas Knoop will share key insights on how live customer service contributes to more turnover, from a pre-sales and after-sales perspective. How does customer satisfaction contribute to your brand's success and how do you measure it? Do you need to invest only in marketing or is customer service also a part of it?

Jun Peng, the Vice Chair of the Marketing Committee, will host this event.


10:00 Registration & Networking

10:15 Welcome Remarks

10:20 Presentation by Mobile Now

10:50 Presentation by Livecom

11:20 Audience Q&A

11:45 Closing Remarks


  • Thomas Knoop (Founder of Livecom)

    Thomas Knoop

    Founder of Livecom

    Read Bio
  • Thomas Meyer (Co-Founder of Mobile Now Group)

    Thomas Meyer

    Co-Founder of Mobile Now Group

    Read Bio


A prepayment is required when choosing 'Standard Price'.

Member Ticket
Member Price Free
Member Company Employee Ticket
Standard Price RMB 200
Door Price RMB 300
Non-Member Ticket
Standard Price RMB 500
Door Price RMB 600