Home
"You can improve your value by 50 percent, just by learning communication skills!" – Warren Buffett
Poor communication skills on the other hand cost companies time, effort, materials, and money! It leaves staff feeling frustrated, apathetic, and even angry!
Breaking this cycle is important, and it's possible. Investing in your communication abilities will add value to you, your company, and the stakeholders.
Session Outline
This course will help students to take stock of their strengths and weaknesses, and to map out a plan to improve and optimize their strengths. Several communication principles, strategies and techniques will be outlined and applied in this workshop.
Logical Communication
- Identifying your message
- Focusing your message on your recipient
- Choosing the best structure to communicate your message
- Using IQ, EQ, & CQ at work
Persuasive Communication
- 4 communications styles in the workplace
- Practical tips on how to effectively communicate in teams across styles
- Adopting communication styles for internal and external audiences
Dealing with Conflict
- Pros and cons of conflict
- Conflict resolution strategies
- Tips on giving feedback
Communication practice and goal setting
This course will be valuable to you if:
- You are from a technical background and would like to be more active during meetings and teleconferences
- You would like to improve your ability to communicate with a global team
- You need to explain complex technical ideas in layman's terms, clearly and concisely, so that your audience can understand them easily
- You are already a great communicator and are looking for ways to sharpen your skills
Agenda
09:00 Morning Session
10:30 Morning Session Coffee Break
10:45 Morning Session
12:00 Lunch
13:00 Afternoon Session
15:30 Afternoon Session Coffee Break
15:45 Afternoon Session
17:00 Session Ends
Refreshments will be served during the coffee break for the attendees. Lunch at a nearby restaurant is also included with the ticket price.
Speakers
Troy Andrews
Read Bio
Tickets
“会员票价”及“标准票价”要求您在提交注册信息后即刻完成在线预付，若您希望在活动现场支付门票，请选择“现场票价”。
- Member Ticket
- Member Price RMB 2,650
- Member Company Employee Ticket
- RMB 3,650
- Non-Member Ticket
- RMB 4,650
Registration
- All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
- For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
- For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
- Limited spaces are available and attendance will be given on a first-come, first-served basis.
- Members please bring your membership card and non-members bring your business card upon check-in at the training session.
- This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
- Cancellation: If you need to cancel your registration for a half-day session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email ivette.corominas@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ivette Corominas at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
- To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.