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This training is designed for professionals of any nationality-- who want to increase their work efficiency and quality of collaboration when dealing face-to-face but also at a distance with different cultures. We will focus on developing self-awareness and discover how our own work style impacts both colleagues and counterparts from different cultures. We will learn in the workshop how to design strategies to leverage similarities and bridge the gaps. We will especially focus on the Chinese, Japanese, French, German, and American work styles. At the end of the module, each participant will design their own action plan.


Workshop objectives:

  • Develop an international mindset
  • Understand the why behind the behaviors of members of other cultures
  • Develop behavioral and communication strategies to deal efficiently with different work styles
  • Increase collaboration and cooperation with colleagues and counterparts across cultures

Session Outline

Understanding cultural differences and how we have all been conditioned in a different way

  • From stereotypes to prototypes – Your own expectations towards one or several target cultures
  • What is culture and how does it impact each of us?
  • Comparing varied core values from some western countries (USA, UK, Germany, France, the Netherlands…) and from Asia (China, Japan, India…)
  • Key differences between western and Asian mindsets


Measuring the impact of one's own cultural style onto other cultures

  • Five cultural dimensions to compare and contrast behaviors – How do they play out in the key cultures you are dealing with?
  • Identifying your profile and becoming aware of how you are perceived by other cultures
  • Getting out of your comfort zone and adapting to increase impact


Developing cross-cultural competences in the workplace

  • Contrasted management and leadership expectations in the West and in Asia – Practical exercises to adapt one own's style for increased impact
  • How to best manage meetings and give efficient presentations – What is expected? What is the decision-making process in various cultures?
  • Giving efficient feedback – Practicing giving powerful feedback to a French, an American, or an Asian employee
  • Communicating efficiently – Role play
  • How to solve problems, recognizing conflicts and finding solutions


Adapting your own work style

  • Working together towards a common objective
  • Optimizing differences and maximizing synergies
  • How to maintain trust and tips to develop efficiency when working at a distance.
Who should attend?

Professionals and managers of any nationality working across cultures who want to develop their cross-cultural agility, i.e. increase their work efficiency and quality of collaboration when dealing face-to-face but also at a distance with different cultures

Agenda

08:45 Registration & Networking
09:00 Morning Session
10:30 Morning Session Coffee Break
10:45 Morning Session
12:00 Lunch
13:00 Afternoon Session
15:30 Afternoon Session Coffee Break
15:45 Afternoon Session
17:00 Session Ends

Refreshments will be served during the coffee break for the attendees. Lunch at a nearby restaurant is also included with the ticket price.

Speakers

  • Sylvie Tournier (Senior Consultant, Trainer, and Coach)

    Sylvie Tournier

    Senior Consultant, Trainer, and Coach

    Sylvie is an enthusiastic Mandarin speaking consultant specializing in crosscultural communication, management, and leadership with 20 years of business experience in global environments. She has worked in her career with managers from over 40 nationalities.
    She consults, trains, and coaches for global companies across activity sectors.

    She is passionate about helping managers and leaders meet their challenges and contributing to increase the company’s overall performance. She accompanies many western leaders dealing with China and Chinese leaders dealing with the West. She finally teaches at ESSEC business school continuous education.

    She moved to China 2005-2008, managing teams and leading business activities in the north of the country then in Shanghai. She has also lived and worked in France, USA, and Germany. She finally speaks fluently four languages (French, English, Chinese, and German). She currently resides by Paris, France, traveling regularly to other parts of Europe and to China three times a year.

    • MBA University of Connecticut, USA
    • CTI co-active coachi
    • DiSC certified

    view more

Tickets

A prepayment is required for all full-day training sessions. 

全天培训课程需要提前付款。


Half-day session training vouchers cannot be used for full-day training programs.

全天会员培训无法使用"半天会员培训免费"券。

Member Ticket
Member Price RMB 2,650
Member Company Employee Ticket
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 4,650
Member Ticket + Redeem 500 RMB Voucher

This ticket is only eligible for members who have a RMB 500 voucher for FULL-DAY TRAININGS. Failure to present the voucher will result in paying the full price for the session.

If you have any questions about this ticket, please contact ivette.corominas@amcham-shanghai.org

Member Price RMB 2,150
Member Company Employee Ticket + Redeem 500 RMB Voucher

This ticket is only eligible for member company employees who have a RMB 500 voucher for FULL-DAY TRAININGS. Failure to present the voucher will result in paying the full price for the session.

If you have any questions about this ticket, please contact ivette.corominas@amcham-shanghai.org

Standard Price RMB 3,150

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email ivette.corominas@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ivette Corominas at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.

Venue

AmCham Shanghai Conference Center

Suite 568, Shanghai Centre, 1376 Nanjing Road West
Shanghai, China

If you have any questions please contact Ivette Corominas

Contact Organizer

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