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They're young, smart and brash. They may wear sandals to the office or listen to iPhones at their desk. They want to work, but they don't want work to be their life. This is the Millennial Generation, a force of the future, and the first wave is just now taking their place in an increasingly multi-generational workplace.

他们年轻,聪明,莽撞。他们可能会穿着凉鞋到办公室,或者在办公桌前玩手机。他们想工作,但他们不希望按照传统的工作方式来工作。这就是"90后员工",也是未来的新生员工力量。而我们目前所经历的,仅仅是这股新生力量的第一波。


In this 2-day workshop, we'll show you how to motivate and manage across different generations. You'll learn what makes them tick, how to retain them, and make them productive and energized.

在这个为期两天的研讨会上,我们将向你展示如何激励和管理不同年代的员工。你将知道是什么让他们心动,如何留住他们,使他们富有成效,充满活力。


This is the only program of its kind and is driven by the most intense study ever conducted of Millennials in the workplace. Whether you're a senior executive, an HR leader or a manager, this seminar will give you the specific tools to attract and retain the workforce of the future.

这是唯一一个,由在职场中针对90后员工的研究而编成的课程。无论您是高级管理人员,人力资源负责人还是经理,本次课程都将成为您吸引和保留未来员工队伍的有效工具。

Agenda

13:30--14:45


Understanding the backgrounds of employees of different generations (60's, 70's, 80's, 90's)

了解不同年代的员工(60、70、80、90)的背景

  • What are some of the key challenges of managing or motivating millennial employees 你有哪些面对90后员工的主要挑战
  • What are the key motivators for different generations of people? 不同年代的员工的主要有哪些激励因素呢?



How Motivation Works 激励的框架

  • How does motivation actually work? 激励是如何运作的?
  • Why some people are not motivated no matter how much rewards you offer them? 为什么有些人无论你给他们什么奖励都无法激励他们呢?
  • Why some people are not motivated by material rewards, but by something else? 为什么有些人是不为金钱或物质激励因素所动?
  • Case 1: You have a staff who has been working with you for close to 6 months now. While he is a self-learner and takes initiative in solving problems, he does not seem to want to work over-time or through the weekends, and is resistant towards your instructions. He also does not seem to care much about pay raise or job promotion. 案例 1:你有一位员工跟你一起工作近半年了。虽然他能够自主学习,也能够主动地发现并解决问题,他似乎不是特别乐意加班,也对你的指示有所抗拒。他似乎也不在乎升职或加薪。
  • What key Motivators do you think he has? 你觉得他有哪些激励因素呢?
  • How would you deal with him? 你该如何对他进行疏导、管理?


14:45--15:00


Tea break 茶歇


15:00--16:30


Using Coaching to Motivate

使用教练技巧来激励员工

  • Determine when to coach and when to manage (not to coach) 决定哪方面该用教练辅导,而哪方面则该给于指示
  • Coaching questioning techniques 教练提问技巧
  • Applying coaching on Case 1 使用教练技巧进行案例1 的教练辅导
  • Role Plays 演练


Motivating Talented People with Bad Attitudes

激励有不良态度的人才

  • Case 2: You have a colleague who is usually a good team player and a good performer. However, he's often seen viewing entertainment web sites during work hours. You are not his/ her boss, but this behaviour affects you. What would you do? 案例2:你有一位同事通常是一位很好的队员,并绩效良好。但他经常在上班时间刷网观看娱乐节目。你虽然不是他领导,但这种行为让你觉得不适。你会怎么做?
  • Hold people accountable for bad attitudes 让员工对自己的不良态度负责
  • 6 rules that force highly talented people with bad attitude into compliance 迫使态度恶劣的高才能人才遵守的6条规则
  • Help Talented Terrors understand that their attitude is really a problem and how they can improve 帮助那些令人讨厌的人才理解他们的态度确实是个问题,以及他们如何才能改善
  • 4-part script for Talented Terrors that just refuse to change 4类拒绝改变的令人讨厌的人才


16:30--17:00


  • Recap of Key Learning Points 培训重点回顾
  • Action Planning 行动计划





Speakers

  • C.J. Ng

    C.J. Ng

    c.j.是美国培训与发展协会(ASTD)2009年国际大会的特邀演讲嘉宾,也是ASTD国际大会有史以来唯一受邀演讲的亚洲销售、领导力及跨文化培训咨询师。他是一位值得您信赖的销售领域的咨询顾问,曾帮助许多跨国企业获得了在中国及其他区域销售业绩方面的显著突破。 迄今为止,c.j.已帮助:

    1) 全球汽车行业佼佼者如 舍弗勒、安泼福 及 华晨宝马 进行有效跨文化沟通和领导力
    2) 世界领先的化工企业如 空气化工(Air Products)、赢创 及 艾仕得涂料 的亚太区销售团队在项目销售上去的更佳业绩。
    3) 国际知名IT企业 如 谷歌、惠普 及 Sophos 如何地在跨区域及跨部门更好地进行合作

    在这之前,c.j.是一家500强物流公司的亚洲区市场经理,及瑞士最大的媒体集团的大中华培训总监。他尤其为后者搭建了一套提高员工素质的培训体系,从而打造一个着重以科学方式达到高绩效的企业文化。

    与此同时,许多知名跨国公司如:沃尔沃、凯特比勒、Graco、WD-40、宝钢、爱普森、Citrix、德州仪器、贺利氏、AMD、泛达网络、中国电信、西杰、西门子、萨比克、瓦克化工、液体化工、德尔格、开利空调、英格索兰、飞利浦照明、中外运、杰尼亚、欧莱雅、 波斯顿科学、洲际酒店集团、喜达屋 等也颇受益于 c.j.的经验和知识。

    c.j.是一位精通英中文的双语培训师,以中文为新加坡、马来西亚、和中国的众多听众进行了诸多培训。他经常受邀法兰克福会展公司、伯乐会及其他研讨会主办方做演讲、论坛评审及主持各项大会。

    c.j.曾在新加坡管理学院、新加坡市场学院的会员杂志、以及《海峡时报》的刊物上发表了系列文章。c.j.拥有英国伦敦大学管理荣誉学位和De Montfort大学的计算机研究生学位证书。与此同时,他是一名认证教练,一名认证Scrum Master,同时还是一些测评工具的认证顾问,如:TTI DISC、OD-Tools 激励因素、Cultural Navigator、贝尔宾团队角色 等。

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Tickets

Card-holding Member 持卡会员本人
Member Price RMB 360
Member Employee 会员公司员工
Standard Price RMB 500
Non-Member 非会员
Standard Price RMB 800

Venue

AmCham Shanghai Suzhou Center New Office

Room 2236-2238, 22F Suzhou Modern Media Plaza, #265 Suzhou Avenue East, Suzhou Industrial Park
Suzhou, Jiangsu, China

If you have any questions please contact Jacy Lu

Contact Organizer

+86 51262790131

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